Support with Prime Satellite Broadband

Prime Satellite Broadband provides reliable equipment and services. It is inevitable, however, that situations will arise when customers lose service. Our support services are ready to assist you to get your service up and running as quickly as possible.

Prime Satellite Broadband provide support services through IITAC Ltd, who are an excellent group of engineers with technical knowledge of both satellite and IP networks. They are capable of resolving most issues that may arise. There are clear procedures for support to be escalated to Prime Satellite Broadband engineers for any issue that requires a higher level of intervention.

Please go to the section that relates to your service by clicking on the choices below:

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